Terms of service

Last updated: June 2026

OVERVIEW

www.fancycube.co.uk is a website operated by KYM TECHNOLOGY LTD ("we", "our", "us") for product sale purpose. We are registered in the UK under company number 12907515. Our registered office is at Unit N Tyburn Trading Estate, Birmingham, B24 9QG, United Kingdom. We operate this store FancyCube UK and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, please note that colours or product appearance may differ from how they appear on your screen due to your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. FancyCube UK reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until FancyCube UK confirms acceptance via email. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as FancyCube UK may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

All prices are displayed in GBP (£) and are inclusive of VAT where applicable. Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

You agree to provide current, complete and accurate purchase and payment information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We aim to dispatch all orders within 2 business days of receiving payment confirmation. Estimated delivery within the UK is 2–5 business days after dispatch.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.

SECTION 6 - RETURNS AND REFUNDS

Please refer to our full Refund Policy for details on returns, refunds, and your statutory rights. Nothing in these Terms affects your rights under the UK Consumer Rights Act 2015 or the UK Consumer Contracts Regulations 2013.

SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by KYM Technology Ltd, its affiliates or licensors and are protected by UK and international copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent.

FancyCube's names, logos, product and service names, designs, and slogans are trademarks of KYM Technology Ltd or its affiliates or licensors. You must not use such trademarks without prior written permission.

SECTION 8 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. If you decide to leave the Services to access third-party sites, you do so at your own risk.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

FancyCube UK is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with KYM Technology Ltd trading as FancyCube UK. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and FancyCube UK.

SECTION 11 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

SECTION 12 - FEEDBACK

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display such feedback in any medium for any purpose, including for commercial use.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

SECTION 14 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services:

  • For any unlawful or malicious purpose
  • To violate any regulations, rules, laws, or local ordinances
  • To infringe upon intellectual property rights
  • To harass, abuse, insult, harm, or defame any person
  • To transmit false or misleading information
  • To send spam or unsolicited promotional material
  • To impersonate any other person or entity
  • To upload viruses or malicious code
  • To use automated tools, bots, or AI agents to scrape or extract data from the Services without permission

SECTION 15 - AGENTS

This section applies if you use or deploy any automated software or AI agent ("Agent") to access or interact with the Services.

No Agent may access the Services unless it identifies itself in all HTTP/HTTPS requests, does not conceal or obfuscate that interactions are from an Agent, and does not circumvent any security measures.

We may limit, by technical means, whether and how any Agent accesses or interacts with the Services.

SECTION 16 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

SECTION 17 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Nothing in this section limits your statutory rights as a consumer under UK law.

SECTION 18 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY UK LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.

SECTION 19 - INDEMNIFICATION

You agree to indemnify and hold harmless KYM Technology Ltd, Shopify, and our affiliates, officers, directors, employees, and agents from any losses, damages, liabilities or claims arising from your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be severed from these Terms, and shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and us and govern your use of the Services.

SECTION 22 - ASSIGNMENT

You may not transfer or assign this Agreement or any of your rights under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 23 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms at any time. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

For any questions about these Terms of Service, please contact us via our Contact page:

fancycube.co.uk/pages/contact

or email us at

hello@fancycube.co.uk

KYM Technology Ltd (trading as FancyCube UK) Company Registration Number: 12907515 Unit N Tyburn Trading Estate Birmingham, B24 9QG United Kingdom VAT Number: GB432803711